Chatbots

ARE YOU READY

to service your customers 24/7

A chatbot is a service, powered by rules and sometimes artificial intelligence, that your visitors can interact with via a chat interface. Modern chatbots are frequently used in situations in which simple interactions with only a limited range of responses are needed. This can include customer service and marketing applications, where the chatbots can provide quick answers to questions on a variety of topics, including: products, services or company policies.

DID YOU KNOW?

According to Business Insider, more than 67% of consumers worldwide have used a chatbot for customer support in the past year

Running a business requires you to be as productive as possible. Since a chatbots basic function is to simulate human language and behaviour, there are a variety of benefits implementing one. Some of these benefits include:

Save time – you will have the ability to serve more current and potential customers while still increasing overall productivity and decreasing costs.
Provide greater customer satisfaction/increase customer base – unlike employees, chatbots work 24/7. They are always available to help your current and potential customers.
Cut down on errors – unfortunately, humans handling questions/issue inquiries have been known to make a couple of mistakes. Luckily with chatbots, based on the question asked they will always give the right answer.

WHAT'S INCLUDED

in your Chatbot strategy?

AUDIT

A full and comprehensive audit will be conducted and will include your current strategies and in-depth competitor analysis.

RESEARCH

To ensure the right custom strategy is built and tactics are used, industry specific research is required and always completed.

DEVELOPMENT

We employ only the best custom design, development and implementation tactics to give you more than what you’re looking for.

TESTING

All projects are vigorously tested to ensure everything is working properly prior to launch.

LAUNCH

Our custom launch protocols will take the stress out of launch day so you can put that energy into something more productive.

TRAINING

All strategies include training. We will never leave you until you have a full understanding of what you’ve gotten, how to use it and how to update it.

ANALYTICS

Without data there is no way of knowing the success of a project. We make sure you are always in the know to help gauge success.

MANAGEMENT

You will always be in the best hands with our team of project managers. Available almost 24/7 to answer your questions and ease your mind.

MAINTENANCE

Do you want to maintain your project after launch? We can do it for you so you can focus on your business.